Monday, September 06, 2010
   
Text Size
Login

In-house Training Programmes Offered

Transforming Training for Today's Businesses

Our top selling courses:

  • Quality Customer Service
  • Managing Complaints
  • Handling Challenging Behaviour
  • Persuasive Selling
  • Looking After Customers With Specific Needs
  • Language and Cultural Awareness
  • Effective Telephone Skills

Tourism specific courses for:

  • Tour Guides
  • Tourist Information Centres
  • Visitor Attractions
  • Accommodation Providers
  • Destination Management Partnerships
  • Tourism English for Non-Native Speakers

Other popular courses:

  • Managing your Team
  • Transactional Analysis in the Workplace
  • Marketing on a Small Budget
  • Effective E-Marketing
  • Business English
  • Train the Trainer

Other courses available on request.


We offer high quality, low cost, in-house workshops for as few 4 people or as many as 25.

If you require one-to-one coaching please contact us; we will be happy to help.

All programmes are customised to meet your specific requirements and solve current issues.

Half day or full day programmes available.

Fees:- £300 per half day workshop

            £600 per full day workshop

 

Terms and Conditions:

The following charges will apply if you wish to cancel a course

1 - 7 days before a course   = 100%

7 - 14 days before a course = 50%

Please note that delegates may be substituted at any time.

 

FREE Training Podcast

Receive a FREE Training podcast 'Dealing with an angry customer' when you register with Transforming Training 

Telephone Training

If you are interested in Telephone Training then please contact for more information.

Login Form